- Information We Collect
a. Log Data: When you visit our website or use our app, our servers automatically log certain standard data provided by your web browser or app. This may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other similar details.
b. Device Data: We may also collect information about the device you use to access our website or app. This can include the device type, operating system, unique device identifiers, device settings, and geo-location data. The specific data collected depends on your device and software settings. We recommend reviewing the policies of your device manufacturer or software provider to understand the information they may share with us.
- Legal Bases for Processing
We collect and process your personal information in accordance with applicable laws. The legal bases for processing your information depend on the services you use and how you use them. We collect and use your information when:
a. It is necessary for the performance of a contract to which you are a party or for taking steps at your request before entering into such a contract. For example, when we provide a service you requested from us.
b. It serves a legitimate interest, which is not overridden by your data protection interests. This includes activities such as research and development, marketing and promoting our services, and protecting our legal rights and interests.
c. You provide us with specific consent to process your information for a particular purpose. You have the right to withdraw your consent at any time, but it will not affect any processing that has already occurred. d. We need to process your data to comply with a legal obligation.
We retain personal information only for as long as necessary. While we retain this information, we take commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, please note that no method of electronic transmission or storage is 100% secure. In certain cases, we may retain your personal information to comply with legal obligations or protect vital interests.
- Collection and Use of Information
We collect, hold, use, and disclose information for the following purposes. We will not process personal information in a way that is incompatible with these purposes:
a. To provide a customized or personalized experience on our website and app.
b. To enable your access and usage of our website, associated applications, and associated social media platforms.
c. To contact and communicate with you.
d. For internal record keeping and administrative purposes.
e. For analytics, market research, and business development, including the operation and improvement of our website, applications, and social media platforms.
f. To conduct competitions and offer additional benefits.
g. For advertising and marketing, including sending you promotional information about our products, services, and third-party offerings we believe may interest you.
h. To fulfill our legal obligations and resolve any disputes.
i. To consider employment applications.
- Disclosure of Personal Information to Third Parties
We may disclose personal information to the following entities or parties:
a. Third-party service providers who help us deliver our services, such as IT service providers, data storage and hosting providers, ad networks, analytics providers, payment systems operators, marketing and advertising providers, and professional advisors.
b. Our employees, contractors, and related entities.
c. Sponsors or promoters of competitions we organize.
d. Credit reporting agencies, courts, tribunals, and regulatory authorities in cases of non-payment for goods or services provided.
e. Courts, tribunals, regulatory authorities, and law enforcement officers as required by law, to establish, exercise, or defend our legal rights, or in connection with actual or prospective legal proceedings.
f. Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you.
g. Third parties involved in data collection and processing activities.
- International Transfers of Personal Information
The personal information we collect may be stored and processed in the United States or other countries where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to its disclosure to these overseas third parties.
When transferring personal information from the European Economic Area (EEA) to countries outside the EEA, we ensure appropriate safeguards are in place. This may include using standard data protection clauses approved by the European Commission or other legally accepted means.
If personal information is transferred from a non-EEA country to another jurisdiction, please note that the third party may not be subject to similar data protection laws as our jurisdiction. In such cases, risks may arise if the third party engages in acts or practices that contravene data privacy laws in our jurisdiction, limiting your ability to seek redress under our jurisdiction’s privacy laws.
- Your Rights and Controlling Your Personal Information
c. Restriction of Processing: You may choose to restrict the collection or use of your personal information. If you previously agreed to our use of your personal information for direct marketing purposes, you can change your preferences at any time by contacting us using the details below. If you request restrictions on how we process your personal information, we will inform you of the impact on your use of our website, app, products, or services.
d. Access, Data Portability, and Erasure: You have the right to request details of the personal information we hold about you. You can also request a copy of your personal information in a machine-readable format. If you believe the information we hold is inaccurate, incomplete, irrelevant, or misleading, you may request its correction. Furthermore, you may request the erasure of your personal information or its transfer to another third party.
e. Notification of Data Breaches: In the event of a data breach, we will comply with applicable laws regarding the notification of affected individuals.
f. Complaints: If you believe we have breached relevant data protection laws and wish to make a complaint, please contact us using the details below. Provide us with full details of the alleged breach, and we will promptly investigate your complaint, respond to you in writing, and outline the steps we will take to address your concerns. You also have the right to contact a regulatory body or data protection authority regarding your complaint.
g. Unsubscribe: To unsubscribe from our email database or opt-out of communications, including marketing communications, please contact us using the details below or use the opt-out facilities provided in our communications.
- Business Transfers
- Limits of Our Policy
Our website and app may contain links to external sites not operated by us. Please be aware that we have no control over the content and policies of these sites, and we cannot accept responsibility or liability for their privacy practices.
- Changes to This Policy
This policy is effective as of January 20, 2020. For any questions or concerns regarding this policy or our privacy practices, please contact us at firstname.lastname@example.org.